Privacy Notice

1. Who We Are

Munodi Limited ("we", "us", "our") is a UK-registered technical sales consultancy (Company No. 17390072), with our registered office at 49 Jamaica Street, Level One, Basecamp Liverpool, Liverpool, England, L1 0AH. We are the data controller responsible for any personal data collected through this website (munodi.co.uk).

If you have any questions about this notice or how we handle your data, please contact us at hello@munodi.co.uk.

2. What Data We Collect and How We Use It

We keep data collection to a strict minimum. When you submit an enquiry through our website contact form or email us directly, we collect:

• Your name
• Your work email address
• Your company name
• Any project, instrument, or commercial details you choose to include in your message

We use this information solely to respond to your enquiry, discuss potential commercial representation or consultancy services, and maintain ordinary business correspondence. We do not sell your data, rent it to third parties, or add you to automated marketing mailing lists without your explicit consent.

3. Our Lawful Basis for Processing

Under UK GDPR, our lawful basis for processing your contact details is Legitimate Interests (Article 6(1)(f))—specifically, our legitimate commercial interest in responding to inbound B2B enquiries from prospective clients and partners—or Steps Prior to Entering into a Contract (Article 6(1)(b)) where you request a formal proposal.

4. How Your Data Is Processed and Stored

We use privacy-focused infrastructure to handle and store your enquiry:

• Website Hosting & Routing: Our website is hosted on Cloudflare Pages, and contact form submissions are routed securely via Cloudflare’s edge network.
• Email Storage: Form submissions are delivered directly to our encrypted business email hosted by Proton AG (Proton Mail) in Switzerland, which holds a UK adequacy decision ensuring strong statutory data protection standards.

5. How Long We Keep Your Data

We retain enquiry correspondence only for as long as necessary to fulfil the purpose for which it was collected:

• If an enquiry does not progress to a commercial engagement, we delete the correspondence within 12 months of our last interaction.
• If we enter into a commercial agreement, relevant business records are retained for up to 6 years to satisfy UK tax and accounting obligations.

6. Cookies and Website Analytics

This website does not use advertising cookies, behavioural trackers, or third-party marketing pixels. Any basic technical telemetry collected by Cloudflare operates strictly to maintain site security, prevent spam/DDoS attacks, and ensure reliable page delivery without tracking individual visitors across the web.

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Request access to a copy of the personal data we hold about you.
• Ask us to rectify inaccurate or incomplete information.
• Request the erasure of your personal data where there is no compelling reason for us to continue holding it.
• Object to or restrict how we process your data.

To exercise any of these rights, email hello@munodi.co.uk and we will respond within one calendar month.

8. How to Complain

If you have concerns about how we handle your personal data, please contact us first so we can resolve the issue. You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk or by calling 0303 123 1113.